PHYLLIS ELNES
President and Chief Executive Officer

As President and Chief Executive Officer of STI International® and Sales Training Institute, Inc., Phyllis Elnes has led the company’s sustained growth over the past 25 years. She and a group of private investors purchased STI in 1981. The company had been marketing exclusively to individuals seeking a career in sales and it became obvious that the environment had changed significantly. STI required a different approach in order to sustain growth in the changing marketplace. She quickly re-focused the company’s marketing strategy to target corporations that wanted to increase the productivity of their entire sales and customer service teams. This included a major expansion of curricu lum choices and a major shift of marketing and sales efforts. It provided a solid platform for successfully growth.

Under Phyllis Elnes’ guidance, the company has provided training in a variety of areas for high-profile clients including Allstate Insurance; Princess Cruises; Sysco Food Systems; Motorola and Milliman. She has received many awards from such organizations such as the Professional Saleswomen’s Association, the U.S. Small Business Administration, Women in Business and the Chamber of Commerce.

Ms. Elnes earned her Bachelor of Science degree in Education and taught school for several years before changing her studies and redirecting her career into Business Administration. The combination of education and business experience has given her an important edge in leading STI, the recognized leader in sales and customer service training.