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| Re-setting Customer Expectations |
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To satisfy some customers, your staff must tactfully reduce their unachievable expectations. Help your staff master this delicate skill to increase customer satisfaction and retention.
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| Evaluating Buyer Needs |
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Show your salespeople how to gain power by determining the results buyers seek to achieve and the personal wins they anticipate from achieving them.
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| Recession Busting Sales Techniques |
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This one-day sales training is the “Lite” version of our nationally acclaimed QUAD-TRAK® Consultative Sales Program. It is ideal for training non-salespeople who are being called on to undertake some sales responsibilities. For example, engineers and designers who make joint calls...
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| Developing World Class Sales Competencies |
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Current research on World Class salespeople have identified 16 essential competencies, but only 1% of salespeople fully utilize them. As sales people perfect the competencies, they give your staff a large competitive advantage.
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